Privacy Policy

Privacy and Data Security

At TapeCase, your right to privacy and data security is a high priority. That's why we help you maintain control over your personal data on the Internet when you visit TapeCase.com. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.

TapeCase only asks for specific types of personal information

In a few areas on our site, we ask you to provide information that will enable us to assist you with technical or sales issues, to deliver ordered products to you, or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

1. Place an order
2. Request a Quote
3. Use our Online Contact Form

In each of the instances above, we may ask for your name, e-mail address, phone number, address, business name and other similar information that is needed to provide goods or services to you. If we ever ask for significantly different information we will inform you.

TapeCase only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with TapeCase. Among other things, we want to help you quickly find information on TapeCase.com and alert you to product upgrades, special offers, updated information and other new products and services from TapeCase. Agents or contractors of TapeCase who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for TapeCase.

You can opt-out of receiving further marketing from TapeCase at any time

We may send you information about our various products and services or other products and services we feel may be of interest to you. Only TapeCase (or agents working on behalf of TapeCase and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from TapeCase by calling us at 800-689-6082 or by sending an e-mail to opt-out@tapecase.com.

TapeCase will not disclose your personal information to any outside organization for its use in marketing without your consent

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of TapeCase for the purpose of performing services for TapeCase.

Internet Commerce

The online store at TapeCase.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. TapeCase is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser - SSL encryption. To ensure quality, our site is maintained only by competent professionals with four-year degrees in computer science or computer engineering. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order by simply calling us at 1-800-689-6082. It has always been a TapeCase practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

The TapeCase Secure Shopping Guarantee

In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at TapeCase.com, TapeCase will cover your liability up to $50 (fifty U.S. dollars, which is the maximum you can be held liable for).

Use of "Cookies"

At TapeCase, we primarily use "cookies" to maintain your shopping experience in our online store. When you add an item to your shopping list at TapeCase.com, the information you enter is stored in your computer's file system. This protects your shopping list from various events that would otherwise cause it to be destroyed. For example, if your Internet connection is interrupted, if there is a power failure or if your computer or our web server crashes, your shopping list will most likely survive. Only damage to your computer's disk or file system can cause your shopping list to be destroyed. To prevent unauthorized access to your information, TapeCase does NOT store your personal information in cookies, NOR does it store credit card numbers in cookies.

Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to TapeCase.com are not covered by this privacy statement. TapeCase is not responsible for the privacy practices of the Web sites that it does not operate.

Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, TapeCase cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Contact TapeCase

If you would like to contact us for any reason regarding our privacy practices, please call, write, or email us at the following address:

TapeCase Ltd.
1982 Lunt Ave.
Elk Grove Village, IL 60007
800-689-6082

Privacy@TapeCase.com
Effective Date: November 1, 2001